Privacy policy
Mobellia's Privacy Policy describes how we process your personal data and your rights over it.
Who is responsible for processing your personal data?
The data controller is the company Mobellia, SAS with share capital of 100,000.00 euros, having its head office at 1165 Rue Jean René Guillibert Gauthier de la Lauzière, 13290 Aix-en-Provence and registered in the Trade and Companies Register. 'Aix en Provence under number B 841 403 678.
Email address: contact@mobellia.com
Telephone number: +33 4 51 14 19 69
Mobellia ensures the lawfulness of its processing of personal data and their retention for a reasonable period necessary for the operations for which they were collected, in compliance with current legislation.
What personal data do we process ?
The personal data collected on the Mobellia site are as follows:
| Type of data | Finality | Legal basis |
| Processing your request via the contact form |
Consent | |
| Sending our newsletter | Consent | |
| Sending stock alert | Consent | |
| E-mail, title, first name, last name, company, postal address, telephone number | Processing your order | Contractual obligation |
| E-mail, title, first name, last name, company, postal address, telephone number |
Create your customer account and enable tracking of your orders and information |
Consent |
How long do we keep your personal data ?
Your personal data are kept for the time necessary for their processing and up to 3 years from your last purchase/last connection.
What about cookies?
A cookie is a small text file saved on your computer, tablet or mobile device when you visit a website. It allows us to recognize your device the next time you visit.
Mobellia uses cookies to make your visit simpler and more pleasant. We do not use cookies to store personal information or to disclose information to third parties.
There are two types of cookies: permanent and temporary (session cookies).
Permanent cookies are stored as a file on your computer or mobile device for a period of no more than 24 months.
Session cookies are stored temporarily and disappear as soon as your browsing session is closed.
Mobellia uses permanent and session cookies to be able to recognize the user when connecting to the Mobellia site, to identify sharing actions on social networks, to check if the user is connected or if they have placed an article in his basket.
You can easily clear cookies from your computer or mobile device using your browser. You can refer to the help section of your browser to manage and/or delete cookies.
Finally, the issuance and use of cookies by third parties is subject to the privacy protection policies of these third parties. They come from third parties such as social media buttons.
What are your rights and how to exercise them?
You can access and obtain a copy of the data concerning you, oppose the processing of this data, have it rectified or erased. You also have the right to limit the processing of your data.
For any request to exercise your rights, you can send a letter to the address 1165 Rue Jean René Guillibert Gauthier de la Lauzière, 13290 Aix-en-Provence or an e-mail to contact@mobellia.com
Any request must specify, in the subject, the reason for the request (exercise of the right of access, opposition, etc.). The request must also be accompanied by proof of identity and specify the address to which the response should be sent.
Mobellia will send you its response within a maximum of one month from the date of receipt of your request. This deadline may, however, be extended by two months due to the complexity and number of requests.
If you believe, after contacting the Mobellia Company, that your IT rights and freedoms are not respected, you can send a complaint to the CNIL.
What security measures have we put in place to protect your personal data?
Mobellia undertakes to do everything possible to ensure the confidentiality of your personal data.
To do this, we have put in place appropriate technical and organizational security measures to protect your personal data against unauthorized use, loss or accidental partial or total destruction.
Mobellia ensures the security of payments on its website. Thus, all our transactions are encrypted for ultra-secure payment.
During your purchase, Mobellia does not have access to your bank details: everything is managed directly by our banking partner.
Who else can have access to your personal data?
We transmit personal information to our affiliates and other trusted companies or people who process it on our behalf (our logisticians, our carriers, our routers), according to our instructions, in accordance with our Privacy Policy.
Is your personal data transferred outside the European Union?
Your personal data may be transferred outside the European Union, in particular to the United States and Canada, by Shopify. In this case, they are processed in accordance with European law, Canadian law and, if necessary, by standard contractual clauses validated by the European Commission.
Version updated on 06.10.2023